StratAlign offers three levels of SMME Business Support Packages. We support to your small, micro or medium business to help you thrive even during tough times. All offerings can be undertaken virtually or in-person.
When choosing the SMME Business Support Package that suits your company, we suggest you take the following information into account:
- INSPIRE: You do most of it yourselves but would benefit from a little external inspiration and support.
- ENGAGE: You would benefit from some expert engagement on matters that you have chosen not to do in-house.
- TRANSFORM: You want to focus on your core business and be transformed through a partnership.
* Packages could be customized for businesses wanting to do so by adding or removing any of the services.
Inspire
R8,000 PM
- Annual Company Strategy
- Annual HR Strategy
- Annual Organisational Climate & Culture Survey & Report
- Annual Management Team Building
- Monthly Business Consulting Support and Coaching
- Annual Customer Satisfaction Survey
Engage
R18,000 PM
- Annual Company Strategy
- Annual HR Strategy
- Annual Organisational Climate & Culture Survey & Report
- Annual Management Team Building
- Monthly Business Consulting Support and Coaching
- Annual Customer Satisfaction Survey
- Annual Strategic Alignment Survey & Report
- Annual Organisational Review
- Annual Company Business Plan
- Annual Policy & Procedure Review
- Annual Skills Audit
- Annual Customer Experience Strategy
Transform
R40,000 PM
- Annual Company Strategy
- Annual HR Strategy
- Annual Organisational Climate & Culture Survey & Report
- Annual Management Team Building
- Monthly Business Consulting Support and Coaching
- Annual Customer Satisfaction Survey
- Annual Strategic Alignment Survey & Report
- Annual Organisational Review
- Annual Company Business Plan
- Annual Policy & Procedure Review
- Annual Skills Audit
- Annual Customer Experience Strategy
- Strategy Implementation Support
- Monthly Culture Change Talks & Workshops
- Monthly Leadership Development Coaching & Workshops
- Monthly Employee Wellness Activities or Programmes
- Monthly 1 Day Training Program for Leaders or Employees
- HR & Employee Relations Support
- Customer-centricity Support
Business Package Support Elements Explained
ANNUAL COMPANY STRATEGY & 6 MONTHLY REVIEW
- A pre strategy planning meeting
- Desktop research or interviews to understand the company history and business
- A facilitated one-day strategic planning session with the leadership team of your company or
- A strategic planning document
- A six monthly half-day review of strategy
ANNUAL CLIMATE and CULTURE SURVEY & REPORT
- The survey measures the climate within the organisation which normally includes the degree of employee engagement and wellbeing, and perceptions of multiple dimensions of organisational life.
- A planning session to prepare the survey
- The administration of the survey
- A report presented to company leadership with recommendations
ANNUAL HR STRATEGY
- A planning meeting to prepare for the HR Strategy session
- Desktop research or interviews to understand the company and its products or services
- A facilitated one-day HR Strategy session with the appropriate participants
ANNUAL LEADERSHIP TEAM BUILDING
- A planning meeting to prepare for the teambuilding
- DISC or other profiles for all team members
- A facilitated one-day team building session with the appropriate participants
- A team reports
MONTHLY BUSINESS CONSULTING SUPPORT and COACHING
- Approximately 2 hours per week (1 day per month) of consulting or coaching time on issues relating to the services we This will normally be via telecon or video conferencing.
ANNUAL CUSTOMER SATISFACTION SURVEY
- An annual survey to test the degree to which your customers are happy with their experience of your company and ways in which their satisfaction can be
- A report recommending initiatives will be
ANNUAL STRATEGIC ALIGNMENT SURVEY AND REPORT
- The survey measures the degree to which employees are aligned with the strategy of the organisation and each It provides and indicator of the likelihood of strategy being implemented.
- A planning session to prepare the survey
- The administration of the survey
- A report presented to company leadership with recommendations
ANNUAL ORGANISATIONAL REVIEW
- The review tests whether the organisation and its structures and processes are “fit for purpose” and are likely to help the company achieve its
- A planning session to prepare the review
- Desktop research and interviews as a part of the review
- A report presented to company leadership with recommendations on the organisation
ANNUAL COMPANY BUSINESS PLAN
- The Business Plan provides the next level of planning detail necessary after the strategic plan
- A pre-planning meeting
- Desktop research or interviews to understand the company history and business
- A facilitated one-day business planning session with the leadership team of your company or
- A draft business plan
ANNUAL POLICY AND PROCEDURE REVIEW
- The services reviews the policies and procedures of the company
- A meeting to understand expectations and desired changes
- Desktop review of policies and procedures
- Draft revised policies and procedures with recommendations
CUSTOMER EXPERIENCE STRATEGY
- Use the annual Customer Satisfaction Survey to enhance understanding of customers.
- Develop a strategy to improve customer experience and satisfaction
- Define initiatives to implement the strategy
ANNUAL JOB PROFILE REVIEW AND SKILLS AUDIT
- The service helps to determine whether the company has the right people in the right jobs to achieve its strategic
- Meeting to plan for the review and audit
- Desktop review of job profiles against strategy and business plan
- Proposed job profile changes
- Skills audit based on CV’s and interviews of up to 20 people
- Report with recommendations
STRATEGY IMPLEMENTATION SUPPORT
- Any support required to assist with the implementation of strategy up to 4 hours per
MONTHLY CULTURE CHANGE TALKS AND WORKSHOPS
- Monthly talks, workshops or events of 3-4 hours to enable the culture conversation and transformation in the These events will be focused on the particular culture transformation goals of the company
MONTHLY LEADERSHIP DEVELOPMENT COACHING AND WORKSHOPS
- Monthly talks, workshops or events of 3-4 hours to enable the strengthening of leadership and management in the These events will be focused on the particular leadership needs of the company.
MONTHLY WELLNESS ACTIVITY
- Monthly talks, workshops or events of 3-4 hours to enable the wellbeing of employees in the workplace. These events will be focused on the particular needs of the company employees.
MONTHLY ONE DAY TRAINING PROGRAM FOR LEADERS or EMPLOYEES
- Monthly one day facilitated training programmes on one of more than 30 different subjects to support performance in the workplace.
HR AND EMPLOYEE RELATIONS SUPPORT
- Half day per week consulting support in subjects relating to Human Resources, Recruitment, Retention and Employee Relations – including performance management and disciplinary processes
CUSTOMER FOCUS SUPPORT
- 4 hours of weekly support in implementing strategic initiatives to improve customer experiences.